Position Summary

Job Description

Clínica Las Mercedes is a key component of Miami health care and Miami senior health care. Our center staff is a full team of doctors, nurses, and caregivers who all see patient care and well-being as their number one priority.

Founded in 1971, Clínica Las Mercedes is the leader and innovator in South Florida health care. Years of experience in the administration of hospitals, medical management facilities, and national health care programs came together to provide our community with a full range of medical facilities.

The Primary Care Physician (PCP) in our organization is expected to demonstrate:

• The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors.
• The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients.
• The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals.

The PCP will be required to demonstrate the capacity to function independently and in collaboration with other external health care professionals and the Clinica Las Mercedes clinical and administrative staff. The PCP is expected to comply with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals.

The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• The PCP provides regular and preventative care for their patients.
• The PCP is responsible for patient care and outcomes including proper communication with specialists and hospital attending providers, in addition to managing and monitoring their care team.
• The PCP is responsible for the assessment, diagnosis, treatment, management, education, and the health promotion of their patients.

KNOWLEDGE, SKILLS & ABILITIES:

Competencies for Success

• It is required that the PCP provides quality care that is attentive and compassionate in nature.
• It is expected for PCP’s to build trust with their patients, and make themselves available, in addition to being open for walk-in visits and answering phone calls and messages in a timely manner.
• Leadership skills are an integral part of quality healthcare. Thus, the PCP should promote cooperation and collaboration amongst their clinical team and exhibit humility and self-confidence in the process.
• The PCP is expected to stay up to date with advances in medicine, such as evidence-based medicine. Furthermore, the PCP must recognize the importance of and encourage a healthy lifestyle and proper nutrition.
• Fluent in English and Spanish.

Additional Job Description

EDUCATION AND EXPERIENCE CRITERIA:

• MD in Internal Medicine, Geriatrics, Family Medicine or similar specialty required.
• Current and active MD licensure in the state of Florida is required
• A minimum of 1-year clinical experience in geriatric, adult, or family practice setting.
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred.
• Must have a current DEA number for schedule II-V controlled substances
• Verbal and written fluency in English and Spanish required.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist the physician with the patient examination and other required medical services. To serve patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing, performing screening procedures.

Responsibilities:

1. Interview patients to record vital statistics and information, such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such tasks as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Draws blood from patients for analysis or other medical purposes.
10. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of the results of diagnostic tests.
11. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
12. Monitor glucose levels by performing glucose tests, recording results, and reporting results to the primary care physician.
13. Addresses patient’s problems/concerns that may arise.
14. Complies with company and regulatory agencies guidelines.
15. Answers phone calls promptly and professionally as required.
16. Proficient in EMR systems such as MDVita2000.
17. Performs duties of absent employees when the situation so demand.

 Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Certificate equivalent for Phlebotomy
• Previous experience preferred
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist the physician with the patient examination and other required medical services. To serve patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing, performing screening procedures.

Responsibilities:

1. Interview patients to record vital statistics and information, such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such tasks as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Draws blood from patients for analysis or other medical purposes.
10. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of the results of diagnostic tests.
11. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
12. Monitor glucose levels by performing glucose tests, recording results, and reporting results to the primary care physician.
13. Addresses patient’s problems/concerns that may arise.
14. Complies with company and regulatory agencies guidelines.
15. Answers phone calls promptly and professionally as required.
16. Proficient in EMR systems such as MDVita2000.
17. Performs duties of absent employees when the situation so demand.

 Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Certificate equivalent for Phlebotomy
• Previous experience preferred
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist the physician with the patient examination and other required medical services. To serve patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing, performing screening procedures.

Responsibilities:

1. Interview patients to record vital statistics and information, such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such tasks as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Draws blood from patients for analysis or other medical purposes.
10. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of the results of diagnostic tests.
11. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
12. Monitor glucose levels by performing glucose tests, recording results, and reporting results to the primary care physician.
13. Addresses patient’s problems/concerns that may arise.
14. Complies with company and regulatory agencies guidelines.
15. Answers phone calls promptly and professionally as required.
16. Proficient in EMR systems such as MDVita2000.
17. Performs duties of absent employees when the situation so demand.

 Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Certificate equivalent for Phlebotomy
• Previous experience preferred
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Operates company vehicle to transport patients

Responsibilities:

1. 1. Complies with local traffic regulations
   2. Reports delays or accident
   3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
   4. Must escort patients to and from patient/referral appointments
   5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
   6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
   7. Keep vehicle clean, polished, and in operating condition.
   8. Provide excellent customer service through a well-organized and efficient transportation department.
   9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
   10. Performs other duties as assigned.
   11. Must revise patient transportation list and ensure patients return home safely.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

The Driver is responsible for accurately and effectively delivering prescriptions and OTC products to customers in a timely fashion.  Drivers must also perform administrative tasks and represent the company in a professional manner.

Responsibilities:

1. 1. Plans and organizes delivery routes by designated zone, to maximize efficiency and productivity for the day.
   2. Obtains the customer’s signature of the delivery receipt upon delivery of prescriptions or OTC packages.
   3. Responsible for collecting proper cost-sharing, if applicable, from customers upon delivery.
   4. Answers all delivery-related questions for customers, unless it is related to medication usage.
   5. Responsible for keeping the vehicle clean and neat.
   6. Operates vehicle in a safe and efficient manner and leaves an unattended vehicle in a secure location.
   7. Complies with all applicable traffic laws and regulations.
   8. Performs routine maintenance on delivery vehicles.
   9. Returns all undelivered packages to the pharmacy at the end of the business day.
   10. Responsible for not leaving any packages in the car unsecured.
   11. The vehicle must be locked at all times while the driver is making a physical package delivery.
   12. Ensures company tablets and cell phones are maintained in excellent condition and used for business purposes only.
   13. Immediately communicates any accidents or equipment malfunctions to Transportation Supervisor.
   14. Fills up the gas tank at the end of the shift before returning to the pharmacy.
   15. Establishes a comfortable environment for the customer by showing them that they are dealing with a well-trained professional.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

To provide a level of support to patients and their families. This includes assisting the various concerns.

Responsibilities:

1. Listen and respond to patient’s needs and concerns.
2. Provide information about the facility services and doctor’s availability.
3. Review or make changes to patient accounts.
4. Handle complaints.
5. Record details of patients contacts and actions taken.
6. Research answers or solutions as needed.
7. Follow-up with patients within a specified period of time to ensure satisfaction.
8. Proficient in EMR system.
9. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Knowledge of HIPPA medical privacy regulation and practices
• Communication and interpersonal skills
• Strong attention to detail
• Previous medical office setting experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To schedule, problem solve, communicate, and coordinate referral appointments with outside and in-house specialist.

Responsibilities:

1. Generate specialty referrals for members as requested by primary care physicians. This entails prioritizing referrals according to the level of urgency, scheduling member appointments as necessary, and communicating referral information to members.
2. Coordinates member transportation to specialty providers, if necessary and available.
3. Responsible for assuring that all pertinent documentation is forward to the consulting provider as needed.
4. Track and enter all referral requests in the Referral Tracking System and EMR on a daily basis.
5. Assures the referrals are reviewed by the Medical Director.
6. The answer, respond and document all phone calls, requests, and questions from patients in a timely manner.
7. Performs other assigned duties as directed by the Referral Supervisor.

Qualifications:

• High school diploma or GED
• Excellent customer service and communication skills
• Insurance coding and medical terminology
• Previous medical office experience preferred
•  Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Referral Customer Service performs reminder calls to our patients for appointments.

Responsibilities:

1. Communicates directly with the patients to confirm appointments.
2. Ensures patient has schedule transportation.
3. Review or make changes to patient appointments.
4. Alert referral coordinator of any changes made to the appointments scheduled
5. Proficient in EMR system.
6. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Communication and interpersonal skills
• Strong attention to detail
• Previous medical office setting experience preferred

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Dental assistants perform various patient care, office, and laboratory duties and often work chair-side as dentists examine and treat patients.

Responsibilities:

1. Assisting the dentist during a variety of treatment procedures.
2. Taking and developing dental radiographs (x-rays).
3. Asking about the patient’s medical history and taking blood pressure and pulse.
4. Serving as an infection control officer, developing infection control protocol, preparing and sterilizing instruments and equipment.
5. Helping patients feel comfortable before, during, and after dental treatment.
6. Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling).
7. Teaching patient’s appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing, and nutritional counseling)
8. Taking impressions of patients’ teeth for study casts (models of teeth)
9. Keep records of dental treatments.
10. Performing office management tasks that often require the use of a personal computer.
11. Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing, and ordering supplies)

Qualifications:

• Proven experience as a dental assistant (2 years preferred)
• Knowledge of dental instruments and sterilization methods
• Understanding of health and safety regulations
• Ability to perform regulated non-surgical tasks like temporary crowns, polishing, and others
• Excellent communication and attention to detail
• Additional certification or training is an asset (e.g., EFDA)
• Good computer skills (Eaglesoft and MDVita software)
• Current CPR (BLS) required
• Completion of an accredited course in dental assisting preferred (Qualified Dental Assistant)
• High school graduate or GED
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Ability to respond high volumes of calls and able to multi-task
2. Exceptional phone skills, problem solving, time management and organizational skills
3. Able to communicate effectively with others and communicate in writing clearly
4. Ability to work in a team environment
5. Strong computer proficiency with Microsoft Excel, Word and Outlook
6. Proficient in EMR and Trip 2 system.
7. Performs other assigned duties as directed by the Director of Transportation.

Qualifications:

• High school graduate or GED
• Customer Service experience
• Communication and interpersonal skills
• Strong attention to detail

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To greet customers/patients pleasantly and with courtesy, provide visitors with all directions and information regarding the medical centers.

Responsibilities:

1. Provide optimal level of customer service and maintain professionalism to resolve all customer service issues and provide information, if necessary.
2. Able to manage several patients and greet everyone politely and assist with special requests of patients.
3. Coordinate with front desk personnel and assist to reduce number of front counter visits by patients. Manage communication of patients and ensure the authenticity of information provided.
4. Should be an active listener, giving full attention to what other people are saying, taking time to understand, ask question when appropriate and not interrupting at inappropriate time. Convey information effectively.
5. Critical thinking to identify how to handle situations as the arise.
6. To be aware of other’s reactions and why they react as they do.
7. Person should like to work with others instead of working alone.
8. Job requires attention to detail as well as being thorough in completing job tasks on time.
9. Should be EMR proficient.
10. Should be able to stand for long periods of time and have quick reaction time.
11. Will orient and assist patients and visitors in the waiting room and maintain a general orderliness of the waiting room.
12. Will keep the waiting room tidy, alert the environmental department, if necessary.
13. Performs other job duties directed by Manager.

Qualifications:

• High School Diploma or GED
• Previous experience in the area of customer service, medical center preferred.
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsible for planning, coordinating, managing, and directing all activities including fulfilling company’s goals as to growth.

Responsibilities:

1. Overseeing the well-functioning of their medical facility, including its staffing, financing, adhering to company policies, and patient care.
2. Ensure the needs of the clinic as well as its physicians, nurses, and other medical professionals are met.
3. Hiring new employees, supervising staff, creating work schedules, overseeing medical billing, drafting budgets, implementing policy changes, organizing tax forms, starting professional development training, ordering medical equipment, leading staff meetings, and to ensure patient membership census is updated.
4. When patients have complaints, clinic administrative manager may also step in to diplomatically resolve the issue with good customer service.
5. Managers must have adaptability and excellent decision-making skills.
6. Must be skilled communicators with people skills to interact daily with doctors, nurses, patients, and families.
7. Leadership skills are important for properly delegating tasks and motivating a cohesive workforce.
8. Must be a multi-tasker with hands-on skills, effective problem-solving skills. Having analytical skills is a must for clinic administrative managers to consume and implement the latest government regulations.
9. Be detail-oriented with the organizational skills to keep electronic clinical records and paperwork appropriately filed. Customer service skills are also essential for clinic managers to quickly appease patient problems and create a family-like atmosphere.

Qualifications:

• Bachelors or Master Degree in Administrative Healthcare
• 5 or more years of experience in the health care field, preferably in a managerial/supervisory role.
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Operates company vehicle to transport patients.

Responsibilities:

1. Complies with local traffic regulations
2. Reports delays or accident
3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
4. Must escort patients to and from patient/referral appointments
5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
7. Keep vehicle clean, polished, and in operating condition.
8. Provide excellent customer service through a well-organized and efficient transportation department.
9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
10. Performs other duties as assigned.
11. Must revise patient transportation list and ensure patients return home safely.

Qualifications:

• Must possess a valid commercial Class E driver’s license
• Must have an insurable driving record.
• At least 2 years previous commercial driving experience.
• Working knowledge of vehicle safety and control systems.
• Knowledge of DOT regulations governing safe driving, hours of service, inspection, and maintenance.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Call center / Public relations is a person who receives calls from inside or outside referrals via advertising on television, social networks and transportation.

Responsibilities:

1. Manage incoming and outgoing calls in a timely manner
2. Responsible for programming tours to visit the Medical Centers
3. Effective communication, planning and organization skills
4. Demonstrated ability to work independently and self-motivated
5. Contact members who signed up to get opinions and comments on services received and seek referrals.
6. Provide excellent customer service through active listening
7. Knowledge of the services offered at the medical centers
8. Meet monthly goals.
9. Participate in marketing events and recreational activities to the characteristics of the patients.

Qualifications:

• Clinical experience, preferred
• High school minimum
• Excellent telephone etiquette, emphatic, and dynamic.
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Gym trainers and instructors lead, instruct, and motivate individuals or groups in exercise activities, and stretching.

Responsibilities:

1. Demonstrate how to carry out various exercises and routines.
2. Watch patients do exercise and show or tell them correct techniques to minimize injury and improve fitness.
3. Give alternative exercises during workouts or classes for different levels of fitness and skill.
4. Monitor patient’s progress and adapt programs as needed.
5. Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.
6. Organize and lead group exercise sessions, which can include tai chi, stretching, muscle or mediation.
7. Often do a variety of tasks in addition to their fitness duties, such as tending the front desk, giving tours, and cleaning the gym.
8. Performs other assigned duties as directed by the Administrator.

Qualifications:

• High school graduate or GED
• Fitness trainer certified
• Customer service, speaking, motivational and problem-solving skills
• Previous medical office setting experience preferred
• English, Spanish and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

A Gym Assistant is primarily tasked with duties relating to assisting members and maintaining exercise equipment.

Responsibilities:

1. Greeting patients as they come into to the Gym and making sure they sign-in.
2. Provide a safe environment for participants
3. Knowledge on how to correctly use and adjust machines.
4. Knowledge of EMR systems in order to schedule patients for transportation.
5. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Customer service, speaking, motivational and problem solving skills
• Previous medical office setting experience preferred
• English, Spanish and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

A Gym Assistant is primarily tasked with duties relating to assisting members and maintaining exercise equipment.

Responsibilities:

1. Greeting patients as they come into to the Gym and making sure they sign-in.
2. Provide a safe environment for participants
3. Knowledge on how to correctly use and adjust machines.
4. Knowledge of EMR systems in order to schedule patients for transportation.
5. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Customer service, speaking, motivational and problem solving skills
• Previous medical office setting experience preferred
• English, Spanish and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

The Pharmacy Technician in the filling department is responsible for preparing and labeling prescriptions.  In addition to the counting, weighing, measuring, and pouring of prescription medication or stock legend drugs and controlled substances including the filling of an automated medication system.  Utilize pharmacy’s adjudication platform, Pharmaserv, to enter all required information in order to record all legal requirements for preparation of prescription verification by Pharmacist.  Be in compliance with regulations from State of Florida Board of Pharmacy, local, state, and federal requirements as it pertains to prescriptions. Prescription Fulfillment Technician‘s responsibilities may also include communication with prescribers, customers, other staff, and any other entity required to complete prescription.

Responsibilities:

1. Assists the Pharmacist in reviewing, processing, preparing, filling, labeling and dispensing of medications and supplies.
2. Arranges work activities so that the pharmaceutical needs of customers are met.
3. Responsible for compliance with Florida statute 64B16-27.420 Pharmacy Technician regulations from the State of Florida Board of Pharmacy.
4. Answers phones, respond to questions and requests or refer them to appropriate staff for medication information.
5. Verifies all data entry information in Pharmaserv.
6. Maintains records by recording and filling physician’s orders and prescriptions.
7. Whiles completing fulfillment functions, checks medications and administration supply inventory for out of date products, removes products from inventory and works with the appropriate recourse to record out of date products.
8. Maintains a clean and safe pharmacy by complying with procedures, rules and regulations.
9. Communicates effectively with other professional and support staff in order to achieve positive customer outcomes.
10. Promotes and contributes to a positive, problem-solving environment.
11. Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
12. Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws.
13. Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
14. Participates in meetings, training and in-service education, as required.
15. Performs other duties as assigned.

Qualifications:

To successfully perform Prescription Fulfillment Technician responsibilities, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of High School diploma or equivalent
• Valid Registered Pharmacy Technician in Florida required
• Pharmacy Technician Certification Board certificate preferred
• Minimum one year (1) experience as a Registered Pharmacy Technician, experience in dispensing pharmacy setting preferred
• Previous experience in pharmacy environment and pharmacy terminology
• Excellent computer knowledge is required, including proficient knowledge of Microsoft Office
• Familiar with pharmacy adjudication platform
• Fluency in Spanish and English preferred
• Customer relations experience helpful
• Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies
• Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization
• Ability to work effectively independently and in a team environment
• Must be self-motivated, organized and have excellent prioritization skills
• Must be able to work well under stressful conditions
• Must be able to work in a fast paced environment

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

The Data Entry Technician is responsible for receiving and entering prescription information from any licensed prescriber into Pharmaserv’s adjudication platform. Be in compliance with regulations from the State of Florida Board of Pharmacy, local, state, and federal requirements as it pertains to prescriptions.

Responsibilities:

1. Initiates communication to confirm the customer’s name, medication, strength, quantity, directions, number of refills, and date of last refill.
2. Initiates communication with a prescribing practitioner or their agents to obtain clarification on missing or illegible dates, prescriber name, brand or generic preference, quantity, license numbers or DEA registration numbers.
3. Is personally responsible for compliance with Florida statute 64B16-27.420 Pharmacy Technician regulations from the State of Florida Board of Pharmacy and all laws governing the practice of pharmacy and distribution of drugs.
4. Prepares and processes medical insurance claim forms and records.
5. Enters new and refill orders in a timely and accurate manner.
6. Updates and maintains customer profiles with most recent information.
7. Answers phones, respond to questions and requests or refer them to appropriate staff for medication information.
8. Maintains a clean and safe department by complying with procedures, rules and regulations.
9. Establishes a comfortable environment for the customer by showing them that they are dealing with a well-trained professional.
10. Communicates effectively with other professional and support staff in order to achieve positive customer outcomes.
11. Promotes and contributes to a positive, problem-solving environment.
12. Assists customers, family members and others with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner.
13. Complies with company policies and procedures and maintains confidentiality of customer medical records in accordance with state and federal laws.
14. Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
15. Participates in meetings, training and in-service education, as required.
16. Performs other duties as assigned.

Qualifications:

To successfully perform data entry technician responsibilities, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of High School diploma or equivalent
• Valid Registered Pharmacy Technician in Florida required
• Pharmacy Technician Certification Board certificate preferred
• Minimum one year (1) experience as a Registered Pharmacy Technician preferred
• Previous experience in pharmacy environment and pharmacy terminology preferred
• Excellent computer knowledge is required, including proficient knowledge of Microsoft Office
• Familiar with pharmacy adjudication platform preferred
• Fluency in Spanish and English preferred
• Customer relations experience helpful
• Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies
• Excellent listening, interpersonal, verbal and written communication skills with individuals at all levels of the organization
• Ability to work effectively independently and in a team environment
• Must be self-motivated, organized and have excellent prioritization skills
• Must be able to work well under stressful conditions
• Must be able to work in a fast paced environment

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Duties may include performing routine maintenance activities, notifying management of need for repairs, and cleaning.

Responsibilities:

1. Clean building floors by sweeping or mopping them.
2. Gather and empty trash.
3. Service, clean, and supply restrooms.
4. Clean and polish furniture and fixtures.
5. Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
6. Dust furniture, walls, machines, and equipment.
7. Notify managers concerning the need for major repairs or additions to building operating systems.
8. Requisition supplies and equipment needed for cleaning and maintenance duties.
9. Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.

10. Prepare and serve coffee in the clinic’s facilities.
11. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

This position is responsible for the daily activities associated with the Networking group and Level III Help Desk support. This includes: Network administration, installation, maintenance of PC’s terminals, printers and software for the facility. Position will also work directly with Network Management and Network engineering teams on strategies consistent with the technical direction of the Organization and the IT Director.

Responsibilities:

1. Develops, tests and analyzes all Server procedural code, reports and abalyzed new and existing subsystems and applications
2. Install and configure desktop computers
3. Install and configure printers, scanners and peripherals
4. Trouboleshoot network PC issues
5. Knowledge with Microsoft products and systems
6. Provide client with desktop application deployment support
7. Recommend and Implement desktop and peripheral upgrades
8. Install and configure desktop software and operating systems
9. Provide after hour support when on call
10. Work directly with Engineering team on all master deployments.
11. Provide network support for all users assign by location
12. Install patch cabling and troubleshoot network issues.
13. Provide support for all monitoring devices, TV’s and printers
14. Work under the direction of the IT Supervisor
15. Maintain a good communication with clients
16. Critical thinker troubleshhoting skils
17. Provide Domain controler support
18. Create and assign user on the Domain
19. Must be bilingual Spanish/English

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Graduate of an accredited college or university if possible with at least a Bachelor’s degree in Information Technology or related field (preferred)
• Application support experience but not required
• Minimum of three (3) years of experience working within a network environment
• Excellent computer knowledge is required, including proficient knowledge of Microsoft Products
• Experience with stored procedures and triggers
• Strong customer service orientation and communication
• Excellent written and verbal communication skills
• Demonstrated ability to communicate and collaborate with peers and management
• Ability to work independently with or without direct supervision
• Ability to work effectively independently and in a team environment
• Ability to read, analyze, and interpret technical procedures or governmental regulations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Strong decision-making, analytical skills
• Must be self-motivated, organized and have excellent prioritization skills

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Evaluate the current health and condition of their patient’s teeth to determine diagnosis of dental condition.
2. Inform their patients on how to prevent dental problems and keep their teeth and mouth as healthy as possible.
3. Complete treatment on affected gums, decayed and fractured teeth, and perform tooth removal for cases where there are high levels of decay.
4. Consider treatment methods and explain the options with the patient to determine which works best for them based on their situation.
5. Make models and measurements for dental appliances, such as dentures, to fit patients.
6. Prescribe antibiotics or other medications.
7. Keep all equipment functional and clean.
8. Maintain dental files for all patients.
9. Monitor and evaluate any x-ray images for any part of the patient’s oral cavity.
10. Refer patients to other dental specialist for more advanced procedures and care if needed.

Qualifications:

• DMD or DDS
• Previous experience with geriatric population
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Ensure patients feel as comfortable as possible before their examination
2. Sterilize dental instruments properly
3. Conduct initial mouth screenings and check oral health history
4. Identify conditions like gingivitis, caries, or periodontitis
5. Clean and help protect patients’ teeth (e.g. remove plaque or apply fluoride)
6. Educate patients of all ages on proper teeth care (by demonstrating, for example, good brushing techniques)
7. Give instructions to patients after operations or other dental procedures
8. Take X-rays or dental impressions
9. Assist dentists with selecting appropriate treatments for various diseases
10. Maintain documentation and charts on each patient
11. Monitor supplies

Qualifications:

• Proven experience as Dental Hygienist or similar role
• In-depth knowledge of health and safety regulations in this profession (e.g. HIPAA)
• Experience in preparing and maintaining dental equipment
• Outstanding communication skills
• A patient and friendly personality
• Attention to detail
• Stamina to meet the physical demands of the job
• Diploma in Dental Hygiene
• Valid licence to practice
• High school graduate or GED
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Assist patients with ambulation and mobility around the Adult Day Care
2. Plan and assist with meals
3. Be a pleasant and supportive companion
4. Report any unusual incidents
5. Act quickly and responsibly in cases of emergency
6. Perform other duties as assigned by Administrator and/or Supervisor

Qualifications:

• Proven experience as a caregiver
• Excellent knowledge of emergency response and first aid (CPR)
• Willingness to adhere to health and safety standards
• Respectful and compassionate
• Outstanding communication and interpersonal skills
• Strong ethics & Physical endurance
• Minimum 2-3 years’ experience in similar roles.
• Required High School Diploma or equivalent.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Assist patients with ambulation and mobility around the Adult Day Care
2. Plan and assist with meals
3. Be a pleasant and supportive companion
4. Report any unusual incidents
5. Act quickly and responsibly in cases of emergency
6. Perform other duties as assigned by Administrator and/or Supervisor

Qualifications:

• Proven experience as a caregiver
• Excellent knowledge of emergency response and first aid (CPR)
• Willingness to adhere to health and safety standards
• Respectful and compassionate
• Outstanding communication and interpersonal skills
• Strong ethics & Physical endurance
• Minimum 2-3 years’ experience in similar roles.
• Required High School Diploma or equivalent.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Assist patients with ambulation and mobility around the Adult Day Care
2. Plan and assist with meals
3. Be a pleasant and supportive companion
4. Report any unusual incidents
5. Act quickly and responsibly in cases of emergency
6. Perform other duties as assigned by Administrator and/or Supervisor

Qualifications:

• Proven experience as a caregiver
• Excellent knowledge of emergency response and first aid (CPR)
• Willingness to adhere to health and safety standards
• Respectful and compassionate
• Outstanding communication and interpersonal skills
• Strong ethics & Physical endurance
• Minimum 2-3 years’ experience in similar roles.
• Required High School Diploma or equivalent.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Evaluate and manage complex staff scheduling, provide conflict resolution at advanced levels, and utilize time management, efficiency of staff,
2. Investigate and respond to customer complaints and comments with appropriate follow up in a timely manner
3. Answering routine patient questions related to office activities.
4. Informing of telephone calls or using interoffice communication equipment.
5. Monitor and manage staff handling inbound and outbound calls
6. Verifies insurance eligibility.
7. Will maintain unit compliance with regulatory and professional standards
8. Calls to confirm appointments for the next day with patients.
9. Proficient in EMR such as MDVita2000.
10. Implementing and review call center policies, procedures, and performance metrics.
11. Coach staff to resolve staff problems, improve skills and refine techniques.

Qualifications:

• High school graduate
• Excellent interpersonal and communication skills
• Previous medical office experience preferred
• Strong attention to detail
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Answer telephones promptly and professionally.
2. Route incoming calls to appropriate departments or personnel.
3. Answering routine patient questions related to office activities.
4. Informing of telephone calls or using interoffice communication equipment.
5. Relay or route written or verbal messages.
6. Place telephone calls to patient to confirm appointments for the next day.
7. Verifies insurance eligibility.
8. Calls to confirm appointments for the next day with patients.
9. Proficient in EMR such as MDVita2000.
10. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate
• Excellent interpersonal and communication skills
• Previous medical office experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Draws blood from patients at home for analysis or other medical purposes.
2. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of results of diagnostic tests.
3. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
4. Cleans, sterilizes, prepares and store medical equipment and supplies used in the clinical area in keeping with OSHA standards.
5. Monitor glucose levels by performing glucose tests; recording results and reporting results to the primary care physician.
6. Proficient in EMR system such as MDVita2000.
7. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school diploma or GED
• Certificate equivalent for Phlebotomy
• Previous experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Taking x-ray images of the patients and developing the films to reveal their skeletal or bone structures for diagnosis
2. Conserving compliance with the governmental protocols and ensuring the safety of patients and employees by using protective instruments and exercising safety measures.
3. Controlling the x-ray video display and making sure that the picture quality is up to the mark by making appropriate contrast and density adjustments.
4. Stabilizing the patients and ensuring preparedness by educating them about the entire procedure, appropriately positioning them on the examining table, and covering them with protective clothing.
5. Representing latest techniques, equipment, and procedures to educate the staff about them
6. Studying the x-rays, computerized specimens, to create a detailed report of the findings and present them to the physicians
7. Evaluating the dimension of the area to be radiographed.
8. Making copies of the x-rays and keeping a precise record of the patients who have undergone the imaging procedure
9. Coordinating the work schedules.
10. Assist as a Medical Assistant as needed.
11. Proficient in EMR

Qualifications:

• A two years associate degree or four years bachelor’s degree in any of the radiography programs.
• Must have a current License/ Permit in X-Ray Technology from the State of Florida, Department of Health Services.
• Knowledge of HIPPA medical privacy regulation and practices.
• Strong attention to detail.
• Previous medical office setting experience preferred.
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Responsibilities:

1. Greeting patients and visitors when they enter the center.
2. Answer telephones promptly and professionally.
3. Schedules primary care visits and other appointments accordingly.
4. Verify patient insurance information, per plan policy.
5. Collects and logs co-payments and payments received for medical services rendered and submit it with receipt to the Center Managers or designee.
6. Contacts patients one day, prior to scheduled appointment to verify upcoming appointments.
7. Initiates new patient process by scanning insurance membership card, picture Identification and any other documentation such as Medicare or Medicaid.
8. Always maintains professional conduct and appearance.
9. Arranges patient transportation for patients in need, to facilitate appointments with their Primary care physician or any other appointments.
10. Safeguard patient privacy and confidentiality.
11. Proficient in EMR
12. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Customer service and interpersonal skills
• Previous medical office setting experience preferred
• Bilingual and Creole

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

If you are interested, please click here to fill out this form.