Position Summary

Job Description

Clínica Las Mercedes is a key component of Miami health care and Miami senior health care. Our center staff is a full team of doctors, nurses, and caregivers who all see patient care and well-being as their number one priority.

Founded in 1971, Clínica Las Mercedes is the leader and innovator in South Florida health care. Years of experience in the administration of hospitals, medical management facilities, and national health care programs came together to provide our community with a full range of medical facilities.

The Primary Care Physician (PCP) in our organization is expected to demonstrate:

• The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors.
• The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients.
• The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals.

The PCP will be required to demonstrate the capacity to function independently and in collaboration with other external health care professionals and the Clinica Las Mercedes clinical and administrative staff. The PCP is expected to comply with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals.

The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• The PCP provides regular and preventative care for their patients.
• The PCP is responsible for patient care and outcomes including proper communication with specialists and hospital attending providers, in addition to managing and monitoring their care team.
• The PCP is responsible for the assessment, diagnosis, treatment, management, education, and the health promotion of their patients.

KNOWLEDGE, SKILLS & ABILITIES:

Competencies for Success

• It is required that the PCP provides quality care that is attentive and compassionate in nature.
• It is expected for PCP’s to build trust with their patients, and make themselves available, in addition to being open for walk-in visits and answering phone calls and messages in a timely manner.
• Leadership skills are an integral part of quality healthcare. Thus, the PCP should promote cooperation and collaboration amongst their clinical team and exhibit humility and self-confidence in the process.
• The PCP is expected to stay up to date with advances in medicine, such as evidence-based medicine. Furthermore, the PCP must recognize the importance of and encourage a healthy lifestyle and proper nutrition.
• Fluent in English and Spanish.

Additional Job Description

EDUCATION AND EXPERIENCE CRITERIA:

• MD in Internal Medicine, Geriatrics, Family Medicine or similar specialty required.
• Current and active MD licensure in the state of Florida is required
• A minimum of 1-year clinical experience in geriatric, adult, or family practice setting.
• Board certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred.
• Must have a current DEA number for schedule II-V controlled substances
• Verbal and written fluency in English and Spanish required.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To ensure the patients and other visitors have a pleasant, satisfying and courteous experience with the center, via telephone or in person.

Responsibilities:

1. Greeting patients and visitors when they enter the center.
2. Answer telephones promptly and professionally.
3. Schedules primary care visits and other appointments accordingly.
4. Verify patient insurance information, per plan policy.
5. Collects and logs co-payments and payments received for medical services rendered and submit it with receipt to the Center Managers or designee.
6. Contacts patients one day, prior to scheduled appointment to verify upcoming appointments.
7. Initiates new patient process by scanning insurance membership card, picture Identification and any other documentation such as Medicare or Medicaid.
8. Maintains professional conduct and appearance at all times.
9. Arranges patient transportation for patients in need, to facilitate appointments with their Primary care physician or any other appointments.
10. Safeguard patient privacy and confidentiality.
11. Proficient in EMR
12. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED
• Customer service and interpersonal skills
• Previous medical office setting experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist physician with patient examination and other required medical services.

Responsibilities:

1. Interview patients to record vital statistics and information such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such task as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Addresses patient’s problems/concerns that may arise.
10. Complies with company and regulatory agencies guidelines.
11. Answers phone calls promptly and professionally as required.
12. Proficient in EMR system such as MDVita2000.
13. Performs duties of absent employees when situation so demand.

Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Previous experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist physician with patient examination and other required medical services.

Responsibilities:

1. Interview patients to record vital statistics and information such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such task as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Addresses patient’s problems/concerns that may arise.
10. Complies with company and regulatory agencies guidelines.
11. Answers phone calls promptly and professionally as required.
12. Proficient in EMR system such as MDVita2000.
13. Performs duties of absent employees when situation so demand.

Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Previous experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To assist physician with patient examination and other required medical services.

Responsibilities:

1. Interview patients to record vital statistics and information such as test results in medical records.
2. Show patients to examination rooms and prepare them for the physician.
3. Assist physicians when performing such task as giving injections and removing sutures.
4. Educates patients on their medical conditions as applicable.
5. Reinforces physicians’ recommendations and instructions to patients.
6. Review medical records for completeness of visit related documentation.
7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
8. Authorizes medication refills and provide prescription information to the pharmacy.
9. Addresses patient’s problems/concerns that may arise.
10. Complies with company and regulatory agencies guidelines.
11. Answers phone calls promptly and professionally as required.
12. Proficient in EMR system such as MDVita2000.
13. Performs duties of absent employees when situation so demand.

Qualifications:

• High school graduate
• Medical Assistant certification from the State of Florida
• Previous experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Operates company vehicle to transport patients

Responsibilities:

1. Complies with local traffic regulations
2. Reports delays or accident
3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
4. Must escort patients to and from patient/referral appointments
5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
7. Keep vehicle clean, polished, and in operating condition.
8. Provide excellent customer service through a well-organized and efficient transportation department.
9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
10. Performs other duties as assigned.
11. Must revise patient transportation list and ensure patients return home safely.

Qualifications:

• Must possess a valid commercial Class E driver’s license
• Must have an insurable driving record.
• At least 2 years previous commercial driving experience.
• Working knowledge of vehicle safety and control systems.
• Knowledge of DOT regulations governing safe driving, hours of service, inspection, and maintenance.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Operates company vehicle to transport patients

Responsibilities:

1. Complies with local traffic regulations
2. Reports delays or accident
3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
4. Must escort patients to and from patient/referral appointments
5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
7. Keep vehicle clean, polished, and in operating condition.
8. Provide excellent customer service through a well-organized and efficient transportation department.
9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
10. Performs other duties as assigned.
11. Must revise patient transportation list and ensure patients return home safely.

Qualifications:

• Must possess a valid commercial Class E driver’s license
• Must have an insurable driving record.
• At least 2 years previous commercial driving experience.
• Working knowledge of vehicle safety and control systems.
• Knowledge of DOT regulations governing safe driving, hours of service, inspection, and maintenance.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to the any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

Duties may include performing routine maintenance activities, notifying management of need for repairs, and cleaning.

Responsibilities:

1. Clean building floors by sweeping or mopping them.
2. Gather and empty trash.
3. Service, clean, and supply restrooms.
4. Clean and polish furniture and fixtures.
5. Clean windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
6. Dust furniture, walls, machines, and equipment.
7. Notify managers concerning the need for major repairs or additions to building operating systems.
8. Requisition supplies and equipment needed for cleaning and maintenance duties.
9. Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
10. Prepare and serve coffee in the clinic’s facilities.
11. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate or GED

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To greet customers/patients pleasantly and with courtesy, provide visitors with all directions and information regarding the medical centers.

Responsibilities:

1. Provide an optimal level of customer service and maintain professionalism to resolve all customer service issues and provide information, if necessary.
2. Able to manage several patients and greet everyone politely and assist with special requests of patients.
3. Coordinate with front desk personnel and assist to reduce the number of front counter visits by patients. Manage communication of patients and ensure the authenticity of the information provided.
4. Should be an active listener, giving full attention to what other people are saying, taking time to understand, ask questions when appropriate, and not interrupting at an inappropriate time. Convey information effectively.
5. Critical thinking to identify how to handle situations as they arise.         to be aware of other’s reactions and why they react as they do.
6. A person should like to work with others instead of working alone.
7. The job requires attention to detail as well as being thorough in completing job tasks on time.
8. Should be EMR proficient.
9. They should be able to stand for long periods of time and have a quick reaction time.
10. Will orient and assist patients and visitors in the waiting room and maintain a general orderliness of the waiting room.
11. Will keep the waiting room tidy, alert the environmental department, if necessary.
12. Performs other job duties directed by the Manager.

Qualifications:

• High School Diploma or GED
• Previous experience in the area of customer service, medical center preferred.
• Bilingual.

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To receive and properly route incoming telephone calls to the appropriate departments.

Responsibilities:

1. Answer telephones promptly and professionally.
2. Route incoming calls to appropriate departments or personnel.
3. Answering routine patient questions related to office activities.
4. Informing of telephone calls or using interoffice communication equipment.
5. Relay or route written or verbal messages.
6. Place telephone calls to patient to confirm appointments for the next day.
7. Verifies insurance eligibility.
8. Calls to confirm appointments for the next day with patients.
9. Proficient in EMR such as MDVita2000.
10. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate
• Excellent interpersonal and communication skills
• Previous medical office experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Job Description

To receive and properly route incoming telephone calls to the appropriate departments.

Responsibilities:

1. Answer telephones promptly and professionally.
2. Route incoming calls to appropriate departments or personnel.
3. Answering routine patient questions related to office activities.
4. Informing of telephone calls or using interoffice communication equipment.
5. Relay or route written or verbal messages.
6. Place telephone calls to patient to confirm appointments for the next day.
7. Verifies insurance eligibility.
8. Calls to confirm appointments for the next day with patients.
9. Proficient in EMR such as MDVita2000.
10. Performs other assigned duties as directed by the Manager.

Qualifications:

• High school graduate
• Excellent interpersonal and communication skills
• Previous medical office experience preferred
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Reports To:  Administrator

Summary:

Coordinate and oversee the daily activities of the clinic and team members to ensure effective and efficient services are being provided.

Responsibilities:

To accomplish this job successfully, and individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

1. Coordinate and supervise the activities of the centers team members engaged in their daily work schedules.
2. Organize and assign duties and tasks to team members.
3. Assist members with work schedules and duties to ease the work flow in the center.
4. Monitor daily performance to ensure duties are completed accurately, efficiently and timely.
5. Identify and recommend solutions to team members. Provide solutions to office issues or problems, as needed.
6. Ensure that policies and procedures are being observed throughout the medical center.
7. Serve as a back-up for all team members, if needed.
8. Ensure that a clean, safe and secure working environment is kept.
9. Maintain effective working relationship with all team members and the management members.
10. Must be able to communicate with team members and management in a responsible and respectful manner.
11. Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• Medical office experience preferred
• Supervisory or managerial experience preferred.
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.

Position Summary

Reports To:  Administrator

Summary:

Coordinate and oversee the daily activities of the clinic and team members to ensure effective and efficient services are being provided.

Responsibilities:

To accomplish this job successfully, and individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

1. Coordinate and supervise the activities of the centers team members engaged in their daily work schedules.
2. Organize and assign duties and tasks to team members.
3. Assist members with work schedules and duties to ease the work flow in the center.
4. Monitor daily performance to ensure duties are completed accurately, efficiently and timely.
5. Identify and recommend solutions to team members. Provide solutions to office issues or problems, as needed.
6. Ensure that policies and procedures are being observed throughout the medical center.
7. Serve as a back-up for all team members, if needed.
8. Ensure that a clean, safe and secure working environment is kept.
9. Maintain effective working relationship with all team members and the management members.
10. Must be able to communicate with team members and management in a responsible and respectful manner.
11. Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• Medical office experience preferred
• Supervisory or managerial experience preferred.
• Bilingual

IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 3 months in the current position.

If you are interested, please click here to fill out this form.