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Thank you for your interest in pursuing an employment opportunity with Mercedes Medical Centers.

Please click on the title of the job you are interested in. You will be provided with the job description and will then be able to submit an application for employment.

  • Medical Assistant - Phlebotomist / West Hialeah

    Position Summary

    Job Description

    To assist the physician with the patient examination and other required medical services. To serve patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing, performing screening procedures.

    Responsibilities:

    1. Interview patients to record vital statistics and information, such as test results in medical records.
    2. Show patients to examination rooms and prepare them for the physician.
    3. Assist physicians when performing such tasks as giving injections and removing sutures.
    4. Educates patients on their medical conditions as applicable.
    5. Reinforces physicians’ recommendations and instructions to patients.
    6. Review medical records for completeness of visit related documentation.
    7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
    8. Authorizes medication refills and provide prescription information to the pharmacy.
    9. Draws blood from patients for analysis or other medical purposes.
    10. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of the results of diagnostic tests.
    11. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
    12. Monitor glucose levels by performing glucose tests, recording results, and reporting results to the primary care physician.
    13. Addresses patient’s problems/concerns that may arise.
    14. Complies with company and regulatory agencies guidelines.
    15. Answers phone calls promptly and professionally as required.
    16. Proficient in EMR systems such as MDVita2000.
    17. Performs duties of absent employees when the situation so demand.

     Qualifications:

    • High school graduate
    • Medical Assistant certification from the State of Florida
    • Certificate equivalent for Phlebotomy
    • Previous experience preferred
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Medical Assistant - Phlebotomist / Homestead

    Position Summary

    Job Description

    To assist the physician with the patient examination and other required medical services. To serve patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing, performing screening procedures.

    Responsibilities:

    1. Interview patients to record vital statistics and information, such as test results in medical records.
    2. Show patients to examination rooms and prepare them for the physician.
    3. Assist physicians when performing such tasks as giving injections and removing sutures.
    4. Educates patients on their medical conditions as applicable.
    5. Reinforces physicians’ recommendations and instructions to patients.
    6. Review medical records for completeness of visit related documentation.
    7. Prepares referrals with corresponding notes and forwards to the Referral department for processing.
    8. Authorizes medication refills and provide prescription information to the pharmacy.
    9. Draws blood from patients for analysis or other medical purposes.
    10. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of the results of diagnostic tests.
    11. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
    12. Monitor glucose levels by performing glucose tests, recording results, and reporting results to the primary care physician.
    13. Addresses patient’s problems/concerns that may arise.
    14. Complies with company and regulatory agencies guidelines.
    15. Answers phone calls promptly and professionally as required.
    16. Proficient in EMR systems such as MDVita2000.
    17. Performs duties of absent employees when the situation so demand.

     Qualifications:

    • High school graduate
    • Medical Assistant certification from the State of Florida
    • Certificate equivalent for Phlebotomy
    • Previous experience preferred
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Driver / All Medical Centers

    Position Summary

    Job Description

    Operates company vehicle to transport patients

    Responsibilities:

      1. Complies with local traffic regulations
      2. Reports delays or accident
      3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
      4. Must escort patients to and from patient/referral appointments
      5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
      6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
      7. Keep vehicle clean, polished, and in operating condition.
      8. Provide excellent customer service through a well-organized and efficient transportation department.
      9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
      10. Performs other duties as assigned.
      11. Must revise patient transportation list and ensure patients return home safely.

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Driver / Pharmacy

    Position Summary

    Job Description

    The Driver is responsible for accurately and effectively delivering prescriptions and OTC products to customers in a timely fashion.  Drivers must also perform administrative tasks and represent the company in a professional manner.

    Responsibilities:

      1. Plans and organizes delivery routes by designated zone, to maximize efficiency and productivity for the day.
      2. Obtains the customer’s signature of the delivery receipt upon delivery of prescriptions or OTC packages.
      3. Responsible for collecting proper cost-sharing, if applicable, from customers upon delivery.
      4. Answers all delivery-related questions for customers, unless it is related to medication usage.
      5. Responsible for keeping the vehicle clean and neat.
      6. Operates vehicle in a safe and efficient manner and leaves an unattended vehicle in a secure location.
      7. Complies with all applicable traffic laws and regulations.
      8. Performs routine maintenance on delivery vehicles.
      9. Returns all undelivered packages to the pharmacy at the end of the business day.
      10. Responsible for not leaving any packages in the car unsecured.
      11. The vehicle must be locked at all times while the driver is making a physical package delivery.
      12. Ensures company tablets and cell phones are maintained in excellent condition and used for business purposes only.
      13. Immediately communicates any accidents or equipment malfunctions to Transportation Supervisor.
      14. Fills up the gas tank at the end of the shift before returning to the pharmacy.
      15. Establishes a comfortable environment for the customer by showing them that they are dealing with a well-trained professional.

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Customer Service / Retention Department

    Position Summary

    To provide a level of support to patients and their families. This includes assisting the various concerns.

    Responsibilities:

    1. Listen and respond to patient’s needs and concerns.
    2. Provide information about the facility services and doctor’s availability.
    3. Review or make changes to patient accounts.
    4. Handle complaints.
    5. Record details of patients contacts and actions taken.
    6. Research answers or solutions as needed.
    7. Follow-up with patients within a specified period of time to ensure satisfaction.
    8. Proficient in EMR system.
    9. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate or GED
    • Knowledge of HIPPA medical privacy regulation and practices
    • Communication and interpersonal skills
    • Strong attention to detail
    • Previous medical office setting experience preferred
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Referral Coordinator / Corporate

    Position Summary

    Job Description

    To schedule, problem solve, communicate, and coordinate referral appointments with outside and in-house specialist.

    Responsibilities:

    1. Generate specialty referrals for members as requested by primary care physicians. This entails prioritizing referrals according to the level of urgency, scheduling member appointments as necessary, and communicating referral information to members.
    2. Coordinates member transportation to specialty providers, if necessary and available.
    3. Responsible for assuring that all pertinent documentation is forward to the consulting provider as needed.
    4. Track and enter all referral requests in the Referral Tracking System and EMR on a daily basis.
    5. Assures the referrals are reviewed by the Medical Director.
    6. The answer, respond and document all phone calls, requests, and questions from patients in a timely manner.
    7. Performs other assigned duties as directed by the Referral Supervisor.

    Qualifications:

    • High school diploma or GED
    • Excellent customer service and communication skills
    • Insurance coding and medical terminology
    • Previous medical office experience preferred
    •  Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Dental Assistant / North Miami

    Position Summary

    Job Description

    Dental assistants perform various patient care, office, and laboratory duties and often work chair-side as dentists examine and treat patients.

    Responsibilities:

    1. Assisting the dentist during a variety of treatment procedures.
    2. Taking and developing dental radiographs (x-rays).
    3. Asking about the patient’s medical history and taking blood pressure and pulse.
    4. Serving as an infection control officer, developing infection control protocol, preparing and sterilizing instruments and equipment.
    5. Helping patients feel comfortable before, during, and after dental treatment.
    6. Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling).
    7. Teaching patient’s appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing, and nutritional counseling)
    8. Taking impressions of patients’ teeth for study casts (models of teeth)
    9. Keep records of dental treatments.
    10. Performing office management tasks that often require the use of a personal computer.
    11. Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing, and ordering supplies)

    Qualifications:

    • Proven experience as a dental assistant (2 years preferred)
    • Knowledge of dental instruments and sterilization methods
    • Understanding of health and safety regulations
    • Ability to perform regulated non-surgical tasks like temporary crowns, polishing, and others
    • Excellent communication and attention to detail
    • Additional certification or training is an asset (e.g., EFDA)
    • Good computer skills (Eaglesoft and MDVita software)
    • Current CPR (BLS) required
    • Completion of an accredited course in dental assisting preferred (Qualified Dental Assistant)
    • High school graduate or GED
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Dental Assistant / Homestead

    Position Summary

    Job Description

    Dental assistants perform various patient care, office, and laboratory duties and often work chair-side as dentists examine and treat patients.

    Responsibilities:

    1. Assisting the dentist during a variety of treatment procedures.
    2. Taking and developing dental radiographs (x-rays).
    3. Asking about the patient’s medical history and taking blood pressure and pulse.
    4. Serving as an infection control officer, developing infection control protocol, preparing and sterilizing instruments and equipment.
    5. Helping patients feel comfortable before, during, and after dental treatment.
    6. Providing patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling).
    7. Teaching patient’s appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing, and nutritional counseling)
    8. Taking impressions of patients’ teeth for study casts (models of teeth)
    9. Keep records of dental treatments.
    10. Performing office management tasks that often require the use of a personal computer.
    11. Communicating with patients and suppliers (e.g., scheduling appointments, answering the telephone, billing, and ordering supplies)

    Qualifications:

    • Proven experience as a dental assistant (2 years preferred)
    • Knowledge of dental instruments and sterilization methods
    • Understanding of health and safety regulations
    • Ability to perform regulated non-surgical tasks like temporary crowns, polishing, and others
    • Excellent communication and attention to detail
    • Additional certification or training is an asset (e.g., EFDA)
    • Good computer skills (Eaglesoft and MDVita software)
    • Current CPR (BLS) required
    • Completion of an accredited course in dental assisting preferred (Qualified Dental Assistant)
    • High school graduate or GED
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Transportation Customer Service / Corporate

    Position Summary

    Job Description

    Responsibilities:

    1. Ability to respond high volumes of calls and able to multi-task
    2. Exceptional phone skills, problem solving, time management and organizational skills
    3. Able to communicate effectively with others and communicate in writing clearly
    4. Ability to work in a team environment
    5. Strong computer proficiency with Microsoft Excel, Word and Outlook
    6. Proficient in EMR and Trip 2 system.
    7. Performs other assigned duties as directed by the Director of Transportation.

    Qualifications:

    • High school graduate or GED
    • Customer Service experience
    • Communication and interpersonal skills
    • Strong attention to detail

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Greeter / North Miami

    Position Summary

    Job Description

    To greet customers/patients pleasantly and with courtesy, provide visitors with all directions and information regarding the medical centers.

    Responsibilities:

    1. Provide optimal level of customer service and maintain professionalism to resolve all customer service issues and provide information, if necessary.
    2. Able to manage several patients and greet everyone politely and assist with special requests of patients.
    3. Coordinate with front desk personnel and assist to reduce number of front counter visits by patients. Manage communication of patients and ensure the authenticity of information provided.
    4. Should be an active listener, giving full attention to what other people are saying, taking time to understand, ask question when appropriate and not interrupting at inappropriate time. Convey information effectively.
    5. Critical thinking to identify how to handle situations as the arise.
    6. To be aware of other’s reactions and why they react as they do.
    7. Person should like to work with others instead of working alone.
    8. Job requires attention to detail as well as being thorough in completing job tasks on time.
    9. Should be EMR proficient.
    10. Should be able to stand for long periods of time and have quick reaction time.
    11. Will orient and assist patients and visitors in the waiting room and maintain a general orderliness of the waiting room.
    12. Will keep the waiting room tidy, alert the environmental department, if necessary.
    13. Performs other job duties directed by Manager.

    Qualifications:

    • High School Diploma or GED
    • Previous experience in the area of customer service, medical center preferred.
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Greeter / East Hialeah

    Position Summary

    Job Description

    To greet customers/patients pleasantly and with courtesy, provide visitors with all directions and information regarding the medical centers.

    Responsibilities:

    1. Provide optimal level of customer service and maintain professionalism to resolve all customer service issues and provide information, if necessary.
    2. Able to manage several patients and greet everyone politely and assist with special requests of patients.
    3. Coordinate with front desk personnel and assist to reduce number of front counter visits by patients. Manage communication of patients and ensure the authenticity of information provided.
    4. Should be an active listener, giving full attention to what other people are saying, taking time to understand, ask question when appropriate and not interrupting at inappropriate time. Convey information effectively.
    5. Critical thinking to identify how to handle situations as the arise.
    6. To be aware of other’s reactions and why they react as they do.
    7. Person should like to work with others instead of working alone.
    8. Job requires attention to detail as well as being thorough in completing job tasks on time.
    9. Should be EMR proficient.
    10. Should be able to stand for long periods of time and have quick reaction time.
    11. Will orient and assist patients and visitors in the waiting room and maintain a general orderliness of the waiting room.
    12. Will keep the waiting room tidy, alert the environmental department, if necessary.
    13. Performs other job duties directed by Manager.

    Qualifications:

    • High School Diploma or GED
    • Previous experience in the area of customer service, medical center preferred.
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Driver / North Miami

    Position Summary

    Job Description

    Operates company vehicle to transport patients.

    Responsibilities:

    1. Complies with local traffic regulations
    2. Reports delays or accident
    3. Contacts patients’ day prior to their appointment to give them an approximate time of pick up.
    4. Must escort patients to and from patient/referral appointments
    5. Inspect vehicle on a daily basis and check gas, oil, and water before departure.
    6. Assist patients to enter and leave vehicle and holds umbrellas in wet weather.
    7. Keep vehicle clean, polished, and in operating condition.
    8. Provide excellent customer service through a well-organized and efficient transportation department.
    9. Maintains a safe and healthful working environment by promoting safety at all levels of the operation and conducting required training per OSHA and division standards.
    10. Performs other duties as assigned.
    11. Must revise patient transportation list and ensure patients return home safely.

    Qualifications:

    • Must possess a valid commercial Class E driver’s license
    • Must have an insurable driving record.
    • At least 2 years previous commercial driving experience.
    • Working knowledge of vehicle safety and control systems.
    • Knowledge of DOT regulations governing safe driving, hours of service, inspection, and maintenance.
    • Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Call Center - Public Relations / Corporate

    Position Summary

    Job Description

    Call center / Public relations is a person who receives calls from inside or outside referrals via advertising on television, social networks and transportation.

    Responsibilities:

    1. Manage incoming and outgoing calls in a timely manner
    2. Responsible for programming tours to visit the Medical Centers
    3. Effective communication, planning and organization skills
    4. Demonstrated ability to work independently and self-motivated
    5. Contact members who signed up to get opinions and comments on services received and seek referrals.
    6. Provide excellent customer service through active listening
    7. Knowledge of the services offered at the medical centers
    8. Meet monthly goals.
    9. Participate in marketing events and recreational activities to the characteristics of the patients.

    Qualifications:

    • Clinical experience, preferred
    • High school minimum
    • Excellent telephone etiquette, emphatic, and dynamic.
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Gym Assistant / North Miami

    Position Summary

    Job Description

    A Gym Assistant is primarily tasked with duties relating to assisting members and maintaining exercise equipment.

    Responsibilities:

    1. Greeting patients as they come into to the Gym and making sure they sign-in.
    2. Provide a safe environment for participants
    3. Knowledge on how to correctly use and adjust machines.
    4. Knowledge of EMR systems in order to schedule patients for transportation.
    5. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate or GED
    • Customer service, speaking, motivational and problem solving skills
    • Previous medical office setting experience preferred
    • English, Spanish and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Gym Assistant / Bird Road

    Position Summary

    Job Description

    A Gym Assistant is primarily tasked with duties relating to assisting members and maintaining exercise equipment.

    Responsibilities:

    1. Greeting patients as they come into to the Gym and making sure they sign-in.
    2. Provide a safe environment for participants
    3. Knowledge on how to correctly use and adjust machines.
    4. Knowledge of EMR systems in order to schedule patients for transportation.
    5. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate or GED
    • Customer service, speaking, motivational and problem solving skills
    • Previous medical office setting experience preferred
    • English, Spanish and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Network Technician / Corporate

    Position Summary

    Job Description

    This position is responsible for the daily activities associated with the Networking group and Level III Help Desk support. This includes: Network administration, installation, maintenance of PC’s terminals, printers and software for the facility. Position will also work directly with Network Management and Network engineering teams on strategies consistent with the technical direction of the Organization and the IT Director.

    Responsibilities:

    1. Develops, tests and analyzes all Server procedural code, reports and abalyzed new and existing subsystems and applications
    2. Install and configure desktop computers
    3. Install and configure printers, scanners and peripherals
    4. Trouboleshoot network PC issues
    5. Knowledge with Microsoft products and systems
    6. Provide client with desktop application deployment support
    7. Recommend and Implement desktop and peripheral upgrades
    8. Install and configure desktop software and operating systems
    9. Provide after hour support when on call
    10. Work directly with Engineering team on all master deployments.
    11. Provide network support for all users assign by location
    12. Install patch cabling and troubleshoot network issues.
    13. Provide support for all monitoring devices, TV’s and printers
    14. Work under the direction of the IT Supervisor
    15. Maintain a good communication with clients
    16. Critical thinker troubleshhoting skils
    17. Provide Domain controler support
    18. Create and assign user on the Domain
    19. Must be bilingual Spanish/English

    Qualifications:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Graduate of an accredited college or university if possible with at least a Bachelor’s degree in Information Technology or related field (preferred)
    • Application support experience but not required
    • Minimum of three (3) years of experience working within a network environment
    • Excellent computer knowledge is required, including proficient knowledge of Microsoft Products
    • Experience with stored procedures and triggers
    • Strong customer service orientation and communication
    • Excellent written and verbal communication skills
    • Demonstrated ability to communicate and collaborate with peers and management
    • Ability to work independently with or without direct supervision
    • Ability to work effectively independently and in a team environment
    • Ability to read, analyze, and interpret technical procedures or governmental regulations
    • Ability to define problems, collect data, establish facts, and draw valid conclusions
    • Strong decision-making, analytical skills
    • Must be self-motivated, organized and have excellent prioritization skills

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Switchboard / North Miami

    Position Summary

    Job Description

    To receive and properly route incoming telephone calls to the appropriate departments.

    Responsibilities:

    1. Answer telephones promptly and professionally.
    2. Route incoming calls to appropriate departments or personnel.
    3. Answering routine patient questions related to office activities.
    4. Informing of telephone calls or using interoffice communication equipment.
    5. Relay or route written or verbal messages.
    6. Place telephone calls to patient to confirm appointments for the next day.
    7. Verifies insurance eligibility.
    8. Calls to confirm appointments for the next day with patients.
    9. Proficient in EMR such as MDVita2000.
    10. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate
    • Excellent interpersonal and communication skills
    • Previous medical office experience preferred
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Switchboard / Bird Road

    Position Summary

    Job Description

    To receive and properly route incoming telephone calls to the appropriate departments.

    Responsibilities:

    1. Answer telephones promptly and professionally.
    2. Route incoming calls to appropriate departments or personnel.
    3. Answering routine patient questions related to office activities.
    4. Informing of telephone calls or using interoffice communication equipment.
    5. Relay or route written or verbal messages.
    6. Place telephone calls to patient to confirm appointments for the next day.
    7. Verifies insurance eligibility.
    8. Calls to confirm appointments for the next day with patients.
    9. Proficient in EMR such as MDVita2000.
    10. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate
    • Excellent interpersonal and communication skills
    • Previous medical office experience preferred
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Phlebotomist Floater / High Rick Department

    Position Summary

    Job Description

    To serve patients by identifying the best method for retrieving specimens; preparing specimens for laboratory testing; performing screening procedures.

    Responsibilities:

    1. Draws blood from patients at home for analysis or other medical purposes.
    2. Performs lab work, obtain specimens as per physician orders and supervision. Inform physicians of results of diagnostic tests.
    3. Assembles equipment, such as tourniquet, needles, and disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray according to requirements for specified test or procedures.
    4. Cleans, sterilizes, prepares and store medical equipment and supplies used in the clinical area in keeping with OSHA standards.
    5. Monitor glucose levels by performing glucose tests; recording results and reporting results to the primary care physician.
    6. Proficient in EMR system such as MDVita2000.
    7. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school diploma or GED
    • Certificate equivalent for Phlebotomy
    • Previous experience preferred
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Front Desk / Miami 27th

    Position Summary

    Job Description

    To ensure the patients and other visitors have a pleasant, satisfying, and courteous experience with the center, via telephone or in person.

    Responsibilities:

    1. Greeting patients and visitors when they enter the center.
    2. Answer telephones promptly and professionally.
    3. Schedules primary care visits and other appointments accordingly.
    4. Verify patient insurance information, per plan policy.
    5. Collects and logs co-payments and payments received for medical services rendered and submit it with receipt to the Center Managers or designee.
    6. Contacts patients one day, prior to scheduled appointment to verify upcoming appointments.
    7. Initiates new patient process by scanning insurance membership card, picture Identification and any other documentation such as Medicare or Medicaid.
    8. Always maintains professional conduct and appearance.
    9. Arranges patient transportation for patients in need, to facilitate appointments with their Primary care physician or any other appointments.
    10. Safeguard patient privacy and confidentiality.
    11. Proficient in EMR
    12. Performs other assigned duties as directed by the Manager.

    Qualifications:

    • High school graduate or GED
    • Customer service and interpersonal skills
    • Previous medical office setting experience preferred
    • Bilingual and Creole

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS
    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Assistant Administrator/ Bird Road

    Position Summary

    Job Description

    Coordinate and oversee the daily activities of the clinic and team members to ensure effective and efficient services are being provided.

    Responsibilities:

    To accomplish this job successfully, and individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

    1. Coordinate and supervise the activities of the centers team members engaged in their daily work schedules.
    2. Organize and assign duties and tasks to team members.
    3. Assist members with work schedules and duties to ease the work flow in the center.
    4. Monitor daily performance to ensure duties are completed accurately, efficiently and timely.
    5. Identify and recommend solutions to team members. Provide solutions to office issues or problems, as needed.
    6. Ensure that policies and procedures are being observed throughout the medical center.
    7. Serve as a back-up for all team members, if needed.
    8. Ensure that a clean, safe and secure working environment is kept.
    9. Maintain effective working relationship with all team members and the management members.
    10. Must be able to communicate with team members and management in a responsible and respectful manner.
    11. Perform other duties as assigned.

    Qualifications:

    • High school diploma or equivalent required.
    • Associate degree or higher preferred.
    • Medical office experience preferred
    • Supervisory or managerial experience preferred.
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS

    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Assistant Administrator / West Hialeah

    Position Summary

    Job Description

    Coordinate and oversee the daily activities of the clinic and team members to ensure effective and efficient services are being provided.

    Responsibilities:

    To accomplish this job successfully, and individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

    1. Coordinate and supervise the activities of the centers team members engaged in their daily work schedules.
    2. Organize and assign duties and tasks to team members.
    3. Assist members with work schedules and duties to ease the work flow in the center.
    4. Monitor daily performance to ensure duties are completed accurately, efficiently and timely.
    5. Identify and recommend solutions to team members. Provide solutions to office issues or problems, as needed.
    6. Ensure that policies and procedures are being observed throughout the medical center.
    7. Serve as a back-up for all team members, if needed.
    8. Ensure that a clean, safe and secure working environment is kept.
    9. Maintain effective working relationship with all team members and the management members.
    10. Must be able to communicate with team members and management in a responsible and respectful manner.
    11. Perform other duties as assigned.

    Qualifications:

    • High school diploma or equivalent required.
    • Associate degree or higher preferred.
    • Medical office experience preferred
    • Supervisory or managerial experience preferred.
    • Bilingual

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS

    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.

  • Dispatcher / Corporate

    Position Summary

    Job Description

    CTo help create patient routes for patient from our medical centers. The dispatcher will be responsible for using of EMR/TRIP 2 software in the routing/scheduling process. The position requires a person to be able to adjust to last minute changes and work with the drivers to schedule emergency pickups for new or established patients.

    Responsibilities:

    1. Develop patient pickup and drop off routes.
    2. Collaborate with the medical centers staff to manage the daily routes to accommodate the needs of the patients.
    3. Act as communication liaison with the drivers on the road.
    4. Cultivate strong relationships with the drivers and the patients to reduce the stress that comes with last minutes schedule changes.
    5. Monitor any sudden route changes or road issues and work with the drivers to establish timely pickups and drop offs.
    6. Inspect company vehicles constantly.
    7. Monitor drivers overtime.
    8. Communicate with transportation supervisor regarding any incidents that occur

    Qualifications:

    • High School Diploma or GED required.
    • Must be able to work a flexible schedule.
    • Strong knowledge of the roadways and the immediate areas.
    • Ability to work in a team environment in high pressure situations.
    • Strong written and oral communication skills are essential.
    • Bilingual preferred.

    IMPORTANT NOTE FOR INTERNAL CLINICA LAS MERCEDES APPLICANTS

    Inform your immediate supervisor that you are applying to any of the positions posted and should be working for more than 1 year in the current position.

    If you are interested, please click here to fill out this form.