Access Coordinator/West Palm Beach

· High school graduate or GED

· Strong communication, attention to detail and customer service skills

· Knowledge of Medicaid and government programs available is required

· Proficient in Microsoft Office

· Bilingual

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1. Assists customers in the application process with Department of Children and Family (DCF) programs for certification and recertification, these include:

· Medicaid

· Food stamps

· Temporary cash assistance

· SafeLink-Free wireless program (cellphone)

· LIS (Low-income Subsidy-Medicare Extra help Program)

· QMB

· Medicaid Waiver

2. Assist with the enrollment of Medicaid and Medicare members to the medical center

3. Maintains records of the following:

· Medicaid and Medicare enrollments

· Weekly productivity reports

· ACCESS tracking of new, re-enrolled, and recertified Medicaid customers

· Log of DCF customers/patient’s visits

· Applications submitted to DCF

4. Other duties as assigned by Center Administrator

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