Front Desk/Hialeah
Job Description
Qualifications
High school graduate or GED
Customer service and interpersonal skills
Previous medical office setting experience preferred
Bilingual
Responsibilities
1. Greeting patients and visitors when they enter thecenter.
2. Answer telephones promptly and professionally.
3. Schedules primary care visits and other appointmentsaccordingly.
4. Verify patient insurance information, per plan policy.
5. Collects and logs co-payments and payments received formedical services rendered and submit it with receipt to the Center Managers ordesignee.
6. Contacts patients one day, prior to scheduled appointmentto verify upcoming appointments.
7. Initiates new patient process by scanning insurancemembership card, picture Identification and any other documentation such asMedicare or Medicaid.
8. Maintains professional conduct and appearance at alltimes.
9. Arranges patient transportation for patients in need, tofacilitate appointments with their Primary care physician or any otherappointments.
10. Safeguard patient privacy and confidentiality.
11. Proficient in EMR
12. Performs other assigned duties as directed by theManager.