Call Center - Public Relations / Corporate
Job Description
Call center / Public relations is a person who receives calls from inside or outside referrals via advertising on television, social networks and transportation.
Qualifications
- Clinical experience, preferred
- High school minimum
- Excellent telephone etiquette, emphatic, and dynamic.
- Bilingual and Creole
Responsibilities
- Manage incoming and outgoing calls in a timely manner
- Responsible for programming tours to visit the Medical Centers
- Effective communication, planning and organization skills
- Demonstrated ability to work independently and self-motivated
- Contact members who signed up to get opinions and comments on services received and seek referrals.
- Provide excellent customer service through active listening
- Knowledge of the services offered at the medical centers
- Meet monthly goals.
- Participate in marketing events and recreational activities to the characteristics of the patients.