Position Summary:
Responsible for the safe, accurate and rational distributions of pharmaceutical medications to patients of all ages.
Purpose:
Who Performs/
Responsibility: Dispensary Coordinator
Prescriber
Pharmacy Technician
· Discusses with members medication compliance and proper utilization when needed
· Verify prescriptions have been received to the pharmacies by phone, electronically or by fax on a daily basis
· Request by email or phone refills to be processed by pharmacies
· Answer all pharmacy and medication related issues
· If applicable, assist prescriber with prescription transmission via i-pad.
· Act as a liaison between network pharmacies and Clinica Las Mercedes Centers, to ensure member receives prompt delivery of all medications
· Assist member in completing OTC form and entering member OTC order form into Data base system
· Input prescriptions into an electronic system
· Complete forms and request approvals to Part D department for; coverage determination, vacation supplies, loss medications
· File on a daily basis all prescription confirmations generated by I-pad and hand-written prescriptions by prescriber.
· Receive PCP No Refill Report from VP of Part D Services weekly and determine if member qualifies for refills
· Consults with physicians regarding patient reactions, errors and complaints
· Process and verify formulary and non-formulary drugs
· Verify member information is accurate before prescription is sent to the pharmacies
· Educate member with the proper use of medication
· Assist with any Clinica Las Mercedes III Center function (Diabetes Day, Brown Bag Day, etc)
· Maintain all required member signature log at Centers ( ie Loss Form, Prescription Delivery, OTC Delivery)
· Other duties as assigned
The Pharmacy Technician primary job is to receive and fill prescription requests for patients. These prescription requests can come from hospitals, physicians, nurses or directly from the patient. Their work is typically overseen by a licensed pharmacist or prescriber.
GENERAL RESPONSIBILTIES
The pharmacy tech’s job also extends to the daily operation of the pharmacy itself, including interactions with hospitals and patients. Some other, non-medication-related duties include:
· Prepare and process medical insurance claim forms and records
· Supply and monitor robotic machines that dispense medicine into containers, and label the containers
· Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques
· Initiates refill requests
· Maintaining patient profiles
· Answering phones and responding to questions and requests or referring them to the pharmacist for medication information
· Fill bottles with prescribed medications and type and affix labels
· Orders prescriptions drugs and supplies
· Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages
· Taking inventory of over-the-counter medications on a monthly basis
· Being aware of the latest medicines and their availability
· Ensures product is rotated, within date, and properly displayed on shelves
· Counts, labels and bags prescription drugs and supplies
· Under the supervision of a Registered Pharmacist/prescriber, enters information into ABACUS/Pharmaserv
· Disposes properly of outdated, discounted and/or unsold merchandise
· Clean, and help maintain, equipment and work areas
· Other duties as assigned
SUPERVISORY RESPONSIBILITIES
Has no supervisory responsibility
WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
QUALIFICATIONS & EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of three years’ experience with a Pharmacy Technician Board Certified (PTBC) license and Registered Pharmacy Technician in the State of Florida
· Excellent customer service, verbal, written communication, organizational and multitasking skills
· Fully Bilingual (Spanish and English)
· ABACUS/PHARMASERV prescription program knowledge
· Pharmaceutical terminology and knowledge
· Able to interpret prescriptions
LANGUAGE ABILITY
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATH ABILITY
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
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